Shipping & Returns
30-Night Return Policy
Our top priority is helping swadl’ers to experience greater relaxation and a better night’s sleep. If you determine your blanket isn’t the right fit within 30 days, we welcome you to email us a return authorization request.
We ask that you try the blanket for 10-14 days before submitting a request. This will allow your body and sleep patterns to adapt to the swadl blanket. You will then experience the maximum benefits that a weighted blanket can provide.
And if it doesn’t feel quite right, let us know! We’ll give you some tips that have helped many others with similar experiences. Even if you need an adjustment period, you’ll be sleeping like a baby under swadl in short order.
Return requests must be submitted within 30 days of delivery to swadl customer care at: firstname.lastname@example.org. Returned items must be sent back in their original packaging, and in new condition. Please note that customers are responsible for all return shipping charges.Sleep soundly. swadl products are guaranteed against manufacturing defects within 30 days of delivery as well.
ShippingShipping within the US: FREE
International Shipping: Please contact us
We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods, postal delays etc.).
We reserve the right:
- to cancel any order, at which time, we will immediately notify this action by e-mail or phone, using the e-mail address or number/s provided. We will refund the purchase using the original method received.
- that all orders are subject to availability of stock.
- to take reasonable steps to verify that the order and credit details are bona fide.
swadl is not responsible for units while in transit for return.